The Hotel Inspector — Episode 8: Worlington Hall Hotel Revisited

You are watching the episode Worlington Hall Hotel Revisited Ruth Watson revisits Worlington Hall in the Suffolk countryside to see if owners Joy and Sharon have taken her advice on how to save their failing business. On her first trip, she pinpointed an unwelcoming reception, a messy booking system, a confusing food policy and lack of publicity as the main problems impeding its success.